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Service tip: Use each customer’s data during phone calls to ensure meaningful engagement

Service-to-sales phone calls are a crucial touchpoint in any dealership’s customer engagement strategy, says Kurt...

2 FTC commissioners call dealership discrimination claim by agency an overreach

The Coulter Motor Co. case saw further debate among the Federal Trade Commission over the...

BMW recalls more than 720,000 vehicles over short circuit concern, NHTSA says

BMW is recalling more than 720,000 vehicles over a short circuit concern....

Donald Trump says he may end EV tax credit; Elon Musk considered for advisory role

Asked if he would consider naming Elon Musk to an advisory role or cabinet job,...

Salesforce is betting more personalized connected cars will make money

Salesforce’s investment in a new connected car application signals the company’s confidence in the promise...

Mazda incentives soar, putting pressure on profits, upmarket move

Spiraling incentives nearly wiped out Mazda’s operating profit in the latest quarter, as the company...

EU approves biggest grant yet under Chips Act for TSMC-led Germany plant

The ESMC plant will produce chips that are used in the automotive industry as the...

EU to cut extra tariff on Tesla to 9% as China EV probe advances

For Tesla the reduced 9 percent tariff is welcome news because it is lower than...

Mercedes S-Class production reduced to one shift on slow demand

Sales of the upper-premium sedan have plunged in China, the U.S. and Europe as demand...

Battery maker Northvolt to shift R&D from California to Sweden

Northvolt acquired the California battery technology company Cuberg in 2021 and now employs over 200...

Dongfeng launches sales of budget EV in two European markets

The Nammi Box will compete in the same segment as EVs such the Citroen e-C3...

Northvolt to shift R&D from California to Sweden

Northvolt acquired the California battery technology company Cuberg in 2021 and now employs over 200...

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